Customer Testimonials
I get good service work done, staff is easy to work with, and work is done in a reasonable time. They make going in for service a pleasant experience.
My next card will be a Toyota purchased from Scranton Toyota. Pleased with service reps.
Am always pleased with the time and work ethic at Toyota. Kacie is always knowledgeable and courteous Never had to bring a vehicle back for work not done properly
Great sales dept.(used cars) NOT pushy, helpful, a super buying experience !
They took care of me fast and keep me in the loop. Kacie let me know what was suggested for my next visit. The vehicle was clean and washed when I got it back.
I often hope you can be trusted when you tell me of things needed to be done when I bring my vehicle to you for service
Let me start off by saying this was probably the best car buying experience I've had hands down! From the phone call, the test drive, and even down to finance. This dealership knows how to handle their customers. From the minute I walked in to the minute I left I truly had a no pressure, make an informed decision buying experience. David Baum was the most understanding and informative sales person I've ever met. He needs to start a training class for other dealers!!! The manager Scott was a super nice person. He gave me a reasonable offer ...
Very well done service, staff are very friendly and professional in what there task given
The service center is well organized and easy to deal with. Our favorite worker at Toyota Scranton is Brian Burgess. He is attentive, and a good listener, and we have appreciated all of our dealings with him.
I had my 2012 Toyota Corolla in for Inspection and Hailee Politz was totally knowledgeable when talking to me about my Corolla and what it needed, aside from the inspection.
Jordan made the process easy and fun. He explained everything gully and was very helpful in finding theright vehicle for us. We love our new Rav4.
This dealership consistently does great work and treats their customers extremely well. The dealership is a comfortable place to wait.
Everyone in the staff was incredible and honest and helpful and straightforward. Definitely recommend all
Everyone is Courteous, professional, friendly, trustworthy. Their wait time is pretty accurate and they have a snack bar and Internet to use while you wait.
I wanna thank Brian for making the whole process extremely simple. My mind was made up on the 2025 Camry LE and he further confirmed my choice talking about how much he loves his as well! The entire staff was extremely helpful and kind and made the whole experience easy.
Noah and staff are awsome! 3rd vehicle you sold me! Thank you so much!
Great Trust Kind Good service Clean Fair Fairly price Good advisor No worries Giving The car to them
Thanks Jordan for everything you make for me for obtain good deal . 🤎
Had the pleasure of dealing with Jordan who was very pleasant and professional. Got me exactly what I wanted. Thanks again!
Very friendly and knowledgeable staff, Jeff answered all of my questions and I think he went above and beyond to get me a great deal on my 2023 Camry.
Not a pleasant experience. I feel like I was being pushed into a vehicle I didn't want ...
We were beyond thrilled with the professionalism and knowledge of our salesperson, Hannah. Our experience with her would have us coming back. Our new truck is beautiful! We will absolutely recommend her to anyone in need of a Toyota!
John Great guy Good Job Will go back to him any time Great service advisor
My experience was excellent. I called after seeing the car on the website and talked to Emily in new car sales. We discussed pricing and agreed on a price. Coming from over two hours away and held the car for five days setting a time for delivery while everything was perfect! When we walked in the paperwork was correct and complete on their side. After 30 min of going over the car we were on our way! Thank you Team Scranton ! 2025 XSE Camry AWD
easy to make arrangement s. Fast friendly service. kept. me informed along the way I was pleased for fast service.
This is the best dealership I’ve ever worked with for all the cars I have ever owned.
I brought my 2017 RAV4 in for an oil change and had the opportunity to speak with someone from Internet Sales while I was there. Within just a few hours, I was driving home in a brand new 2025 Toyota Corolla Cross! The entire team was phenomenal and made the entire transaction smooth and seamless. From start to finish, everyone was professional, helpful, and genuinely made the experience stress-free. Highly recommend Scranton Toyota if you're looking for a great team and an easy car-buying experience!
I am always impressed by and appreciative of the service and my overall experience at Toyota of Scranton.
Jon was incredible to work with! I would highly recommend him and Toyota of Scranton to anyone!
I recently purchased a Certified Vehicle from Toyota of Scranton in Dickson City Pa. I was greeted by Hannah Schork Sales Professional. Typically when you meet someone for the first time its critical at that point weather you will be able to have enough confidence in that person to purchase a vehicle or not. Hannah exceeded all of my expectations. She was knowledgeable about her inventory and asked all the right questions. I didn't feel pressured or hurried. I know how important time is this day and age and consumers reading reviews all the time. If anyone has the ...
Great experience. If you want to buy a car ask for Scott and Noah. Give them raises Toyota Scranton!
Just had my 2023 Venza Serviced at Toyota of Scranton. Excellent service. Beethoven professional. Hailee is my service provider. She’s A#1. Always explains everything and keeps me current with maintenance and recommendations Highly recommend serving your Toyotas here .
I had a great experience here today. Joe was super helpful in getting me a great deal for my vehicle. He was so nice and accommodating and based on his service I will be returning.
Always on time service. Staff friendly, knowledgeable and keep one apprised of car service status. pleasant enough waiting area
Excellent service in and out in 65 minutes. Oil change and tires rotated. My service agent was great
Hi too all in the dealership.Me n my gf took a ride up too look for cars .When we got there the one I was looking at online said on window vehicle not for sale.So Bryan the salesperson said I'll find out for sure so he did and he said was not for sale.I was kinda bumbed out but he helped me look for other cars.From the get go he was very nice polite and helpful he knew all about the cars I was looking at .I really appreciated that.Justin the sales financial man ...
My Experience at Scranton Toyota was exceptional. Our service advisor went above and beyond what I expected. I am very satisfied with overall service. Will continue to have my vehicle serviced here.
My Buying experience was very good. I am very happy with everything. Thank you everyone
Fantastic service from Stephanie and everyone at Toyota of Scranton. Prompt and attentive. Great experience.
Wow, what great service and attention to the customer! The built-in Toyota "Diner" is amazing, clean and big selection!
Work was done on time and I didn’t have to sit there for hours
The service crew is very nice and are always willing to help us when we need it
I’ve bought 2 vehicles here and had a great experience both times. Salesman was amazing and listened to everything I was looking for and to accomplish and made it happen in my budget. Definitely recommend!
I brought my Rav4 in for service and Jason was great. He went over a few things that needed to be done in addition to my oil change but never pressured me. Very good experience!
Absolutely the best service department I’ve ever been to. They go above and beyond!! Thank you!!
Jeff Felkowski was a pleasure to work with, he got me in the car I wanted for what I thought was a very fair price. I will definitely refer friends and family to Scranton Toyota and especially to Jeff. Thanks again Jeff Morcom
Everyone was super helpful in my purchase of this awesome corolla. Did everything to help make this happen. Thanks Toyota.
This is how businesses should operate. They take the time to get to know what you are looking for. They value you and your time. The facility is the cleanest dealership I have ever been in. You are treated like you are their only customer and it feels great. This is my second car I bought from them in the last two years. Love the looks, options and, of course, the reliability of a Toyota. I highly recommend Toyota of Scranton.
I worked with several people to complete my recent service. All were professional and easy to work with.
The service technicians there always take their time with you and don't ever push unnecessary services like many other places I have experienced.
Amazing customer service!! They work great with you and get the best car you want. Went there to buy a jeep cherokee and ended up walking away with a rav4 extremely happy with what we decided to get
Shopping for a car with Toyota of Scranton is a smooth process, Tyler and Matt teamed up and put me into a beautiful rav 4. This is my second car from them and I will be coming for the Toyota crown next thanks again to Tyler and Matt 💯
Jacob S. & Matt H. were wonderful to work with. They got us in & out in no time, with the vehicle we wanted, at a price no one could argue with. Highly recommend, very pleased with our purchase!
Tyler was great and informative. He kept us up to date on when our purchase would be there and took great care of us!
Awesome service a great customer support and staff and very nice people to help out
Everything is always perfect when I bring my car in. The gentleman next to Hailee helped me as well. Their professionalism and genuine kindness will have me return again and again. I know whatever I need, no matter the question or issue, Hailee will be there.
My experience at Toyota of Scranton was great ..from my salesman Jeff, to Richard and Marco in finance. Everyone went above and beyond to get me into a new car that I love! And I don’t want to forget the wonderful lady working at the bistro! Super great place to go! Thanks again Toyota of Scranton Jessica Brustein
Sales and finance department were great. Tyler Fink went the extra mile with me. I was much appreciated for his help.
They were awesome, was a fantastic experience. I had previously dealt with Tom Hesser Nissan and ended up having an awful experience there. I found my new home for purchasing vehicles at Toyota in Scranton! Save yourself the stress and don't bother going anywhere else and ask for Jordan!
Excellent! I purchased a 2025 Sienna so there was a slight delay while it was being built. Scott in Sales updated me regularly, which was reassuring and great. When I picked up the car everyone I dealt with was very accommodating and knowledgable (Mark, the car features lesson - perfect). Thank you for a stress free experience.
It is a pleasure working with David is very friendly, knowledgeable and helpful. The dealership is the best dealership that I have ever dealt with.
5 FULL stars for both the salesman and the finance manager !!!
I recently bought a 2022 gmc at4 from this dealership, Emily was extremely helpful and even text me on her day off to make sure she answered all my questions, to say that I'm happy with this dealership, is a understatement, I highly recommend toyota of scranton, I'll definitely be back
Can’t rate Alan Aimee because I had no dealings with with anyone named Alan Aimer.
still do not have my car They said they would fix it. I think I should just get another one.
The service staff is by far the most experienced and always helpful in reviewing and explaining any needed repairs.
When you want the best.... You go to the best.... And that's Toyota Of Scranton
All my concerns was answered. Thank you
My recent service visit was an excellent experience. Dave, my Service Writer, is extremely knowledgeable, passionate, and sincere. The entire process from checking in, waiting in the lounge with a food voucher, to receiving back a clean car, words can’t express how great Dave and the team are!
Very customer oriented and explained the service details clearly. Time spent in service was acceptable
Everyone is wonderful and address all our needs and concerns . Amazing staff and Casey is amazing.
Great dealership. Everybody there is professional, knows their stuff, and treats me with politeness and respect. I highly recommend this dealership. It's not just a dealership with great product, it is a great dealership because of its people.
Our salesman, Brian was great. He was kind and helpful, did not pressure us at all. They have a nice selection of cars to choose from. I would definitely recommend.
Great experience. I really enjoyed the overall experience and look forward to taking the car back in the future.
Great place to do Business Professional Staff and Excellent Customer Service would love to Go Back Again
Always a great time when I come to get my service done! Never takes too long and I never have any questions after I leave’
fantastic, will be back again
Recently leased my fourth vehicle from Toyota! Customer service is always awesome and they really strive to find the right vehicle and price range for you! Love coming in for free service checks for my first two years of service! Everyone is professional and curtious!! Thanks Toyota❤️
The excellent staff here make this dealership stand out. Good service and good facility.
I'm amazed at the cleanliness of the facility and the friendliness of the staff! Excellent service!
Bought a used Toyota Corolla Hybrid. My sales persons helped me find the right car for me after trying a few that were not right. Sales department didn’t play any car buying games with us just took care of what we needed. I would recommend Toyota of Scranton.
Buying a car at Toyota of Scranton was an easy choice. They had what I was looking for and did not waste our time playing car sales games. We got the attention we needed each visit and even after buying the car. Great place to buy a car.
Service rep was very knowledgeable and friendly. He kept me informed and the service was fast.